Privacy Policy
Privacy Policy
Ciara’s Wear
INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND RESPONSIBLE PARTY
1.1
We appreciate your visit to our website and your interest in Ciara’s Wear. In this Privacy Policy, we explain how your personal data is collected and processed when using our website. Personal data refers to any information that can be used to identify you personally.
1.2
The data controller responsible for processing personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR), is:
Ciara’s Wear
Email: info@oliviaswear.com
The data controller determines the purposes and methods for processing personal information.
1.3
For security purposes and to protect the transmission of confidential data such as orders or contact requests, this website uses SSL or TLS encryption. You can identify this by the "https://" prefix and the lock icon in your browser address bar.
Ciara’s Wear does not use automated decision-making or profiling that produces legal effects or significantly affects users.
DATA COLLECTION WHEN VISITING OUR WEBSITE
When you browse our website for informational purposes without registering or submitting data, we only collect information automatically transmitted by your browser (server log files). This includes:
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Pages visited
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Date and time of access
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Amount of data transmitted
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Referrer/source
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Browser type
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Operating system
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IP address (anonymized where possible)
This data is processed under Article 6(1)(f) GDPR based on our legitimate interest in maintaining website stability and performance. The data is not shared with third parties unless legally required.
COOKIES
Our website uses cookies to improve user experience and website functionality. Cookies are small text files stored on your device.
Types of cookies used:
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Session Cookies: Deleted after closing your browser
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Persistent Cookies: Stored on your device for future visits
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Third-Party Cookies: Used by marketing or analytics partners
Cookies may collect browser details, IP address, or location data. Some cookies help store shopping cart items or improve navigation.
Data processing through cookies occurs under:
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Article 6(1)(b) GDPR for contract performance
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Article 6(1)(f) GDPR for website optimization
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.
When you first visit our website, you will be asked to consent to non-essential cookies via a cookie banner.
CONTACTING US
If you contact us via email or contact form, we collect personal data such as your name and email address solely for responding to your request.
Legal basis:
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Article 6(1)(f) GDPR — legitimate interest in responding to inquiries
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Article 6(1)(b) GDPR — if related to contract performance
Your data will be deleted once your inquiry is resolved unless legal retention requirements apply.
CUSTOMER ACCOUNT AND CONTRACT PROCESSING
When placing an order or creating an account, personal data required for order processing is collected.
You may request account deletion at any time by contacting us. Data will be stored only as long as necessary to fulfill contractual or legal obligations.
EMAIL MARKETING
Newsletter Subscription
If you subscribe to our newsletter, we use your email address to send promotional updates. Additional information is optional and used for personalization.
We use a double opt-in system to confirm subscriptions. You can unsubscribe anytime via the unsubscribe link or by contacting us.
Existing Customers
Customers who provide their email during a purchase may receive product-related offers unless they opt out. This is based on our legitimate marketing interest.
ORDER PROCESSING AND PAYMENT PROVIDERS
Personal data may be shared with shipping providers to deliver your order. Payment information may be shared with payment providers for transaction processing.
PayPal
Payments processed via PayPal are handled by PayPal (Europe) S.a.r.l. et Cie, S.C.A., Luxembourg. PayPal may conduct credit checks where necessary.
SOFORT / Klarna
Payments processed via SOFORT are handled by Klarna Group and are used solely for payment processing.
REVIEW REMINDERS
With your consent, we may send a one-time email requesting a product review following your purchase. You may withdraw consent anytime.
SOCIAL MEDIA PLUGINS
Our website may include social sharing features from platforms such as Facebook, Google, or Instagram. These features are integrated using privacy-friendly solutions that prevent automatic data transfer unless activated by the user.
Please review each platform’s privacy policy for further information.
ONLINE MARKETING AND ANALYTICS
Google Advertising & Conversion Tracking
We use Google Ads and related tools to measure marketing performance and improve advertising relevance.
Google Analytics
Google Analytics is used to analyze website usage. IP addresses are anonymized. Users may opt out via browser plugins or settings.
Facebook Pixel
With user consent, Facebook Pixel helps analyze ad effectiveness and optimize marketing campaigns.
DATA SUBJECT RIGHTS
Under GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent
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File a complaint with a supervisory authority
To exercise your rights, contact us via email.
RIGHT TO OBJECT
You may object to the processing of personal data used for legitimate interests or direct marketing. Upon objection, processing will stop unless legally required.
DATA RETENTION
Personal data is stored only as long as necessary for legal, contractual, or operational purposes. After expiration of retention periods, data is deleted or anonymized.
CONTACT
For privacy-related questions or requests, contact: